Privacy Policy

Description Details

1. General Information

P&J Interiors Pawel Strugala (“we”, “us”, or “our”) is the Controller of your personal data. We process and protect data in accordance with UK GDPR, the Data Protection Act 2018, and the Data (Use and Access) Act 2025. This policy applies to all Users utilizing our website and contact forms.

2. Data Controller Details

  • Name: P&J Interiors Pawel Strugala
  • Address: Unit 2/3, Wembley Commercial Centre East Lane, Wembley HA9 7UR, London

3. How We Collect Data

We acquire and store User data in the following manner:

  • Through data willingly entered in electronic forms (contact and quotation forms).
  • Through saving cookies on your device.
  • Through server logs amassed by our hosting operator.

4. Scope and Purpose of Processing

We collect information such as your name, email, phone number, company name, and website address. We use this data strictly to:

  • Respond to inquiries: To provide quotes and handle your service requests.
  • Direct Marketing: Only if you have given us your explicit consent.
  • Security: This includes the production of secure data backups.

5. Data Retention (How Long We Keep Data)

In line with ICO guidance, we only keep your data for as long as necessary:

  • Inquiry Data: Deleted after 12 months if no further cooperation occurs.
  • Customer Data: Kept for 6 years to comply with UK legal, tax, and accounting requirements.

6. Cookies and Analytics

Our website uses cookies to improve service quality and analyze traffic:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytical/Marketing Cookies: We use tools like Google Analytics 4, HotJar, and Google Ads to understand traffic and match personalized ads.
  • Your Choice: Cookies that are not strictly necessary require your agreement. You can manage or block cookies in your browser settings at any time.

7. Your Rights

Under UK law, you have the following rights regarding your data:

  • The right to access, amend, or delete your personal data.
  • The right to limit or object to the processing of your data.
  • The right to data portability.
  • To exercise these rights, please contact us at pandjinteriors@aol.com.

8. Complaints

If you believe your data is being handled incorrectly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.